The Chaser: Restaurant News

The Chaser Restaurant and Bar Weekly News
// By Jordan Brydges // , Nov 22, 2019

Topics: Restaurant Management

Burger King beef with Impossible Whopper and third-party delivery apps charge more to cover taxes.


Burger King Plant-Based Burger Is Causing Major Beef with Customers  


Source: Restaurant Business


"Try it and don't taste the difference," the catch phrase for Burger King's plant-based Impossible Whopper.  Some customers really can't, oh maybe because they are prepared on the same grill as meat patties.  A lawsuit filed in a federal court in Miami is seeking $5 million in damages and class-action status from Phillip Williams, a vegan customer in Atlanta, who ordered the burger only to discover it was "covered in meat byproducts." 


The BK website states "For guests looking for a meat-free option, a non-broiler method of preparation is available upon request."  Even if these burgers are meat-free they are still not targeting vegans, since they have cheese and mayo.  Williams does add a valid point that BK advertises the Impossible Whopper as "0% Beef, 100% Whopper" which misleads customers to consume meat or meat byproducts.  This isn't the first time BK is facing criticism over the meatless burger, in June a Brooklyn-area store had been delivering beef Whoppers to customers who ordered the Impossible Whopper on the app and replied it was a "technology error."  It seems people have 100% beef with BK right now.  


Chick-Fil-A Will No Longer Donate to Anti-LGBTQ Charities


Source: Restaurant Business 


Chick-fil-A has been extremely generous with their charitable donations, and in 2020 two Christian groups will not be receiving those donations any longer.  The Salvation Army and the Fellowship of Christian Athletes, both which have been criticized in the past as being anti-LGBTQ.  Previous donations to these groups have caused lasting issues for Chick-fil-A, losing a location in NY, creating a dispute in Texas, a failed pilot in the U.K., and protests in California and Toronto. 


Chick-fil-A will to start to look at the charities they donate to, discontinue making multiyear contributions, and reassess where they put their contributions to get most impact.  They will continue to make donations to faith-based and non-faith-based charities, with a strong target towards children's programs, education and fighting hunger.  


Delivery Apps Struggle with Sales Taxes, Who Is Affected Them or Customers? 


Source: Food & Wine


As much as we love to stay comfy and order food right to our door, we all hate the delivery fees.  And what's worse than paying these unfortunate fees?  Companies like DoorDash and Uber Eats collects them, but might not be paying enough taxes.  If we should have to pay why shouldn't they?  Well mostly because laws weren't built for this type of "gig" economy so right now they're able to go through some loopholes and there's tons of gray area.  


The general agreement is that it's not clear whether delivery fees should be taxed or not, so Grubhub pays sales taxes on their delivery fees but DoorDash and Uber Eats are apparently more remiss.  Basically Grubhub is collecting sales taxes on the price of food and delivery fees, while Uber Eats and DoorDash only collect sales taxes on the price of food. Paying taxes can be a disadvantage for Grubhub because this can mean higher prices for customers driving them to other platforms, even if those other platforms have to deal with the government later down the road it's good for them now.  We'll see what the next gray area will be for these delivery apps, until then we can stay comfy knowing they aren't going anywhere, except our doorstep. 


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Jordan Brydges

About the author, Jordan Brydges

Jordan is a marketing intern at Backbar and a business student studying marketing. She has been working in the restaurant industry for 8 years and developed a passion for cooking and a love of red wine.

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