Spring brings warmer weather and more opportunity to lure customers out of their homes and into your business. To prepare for the seasonal rush this is your chance to clean up the back of the house to maximize your profit potential. When your back of the house is as organized as your front of house we can almost guarantee you’ll have happier customers, satisfied staff, and more significant profits.
This industry is so heavily centered around customer satisfaction and service. Since spring kicks off the busy season it can be too easy to push off critical tasks like correct scheduling, checklists, inventory, and ordering.
So plan ahead. Using your historical data as a starting point, take the time to check your pasty year-to-date numbers to make smart building decisions. Consider concepts like:
Before things get too hectic, now is a great time to double-check all your current inventory, dust off any items that have been shelved, or swap out slow-selling products for something more popular. This is also the perfect time to upgrade how your inventory process. Backbar’s program is an easy, user-friendly program that can quickly elevate the way you do your inventory system.
Craftable VP Phil Probert explained to QRS Magazine that restaurants should plan at least 90 days ahead to make sure their staffed correctly ahead of bust spring holidays like Mother’s Day, Memorial Day, and the Fourth of July. He makes a note to remember how the spring season will change your staff. Who is leaving? Who is asking for more hours? Who’s coming home from school? Do you need to seek out seasonal new hires?
After food and/or alcohol labor is obviously one of the highest costs for service restaurants, bars, and clubs.
It’s finally patio season! If your bar or restaurant has a patio/outdoor dining section, there are additional things you must consider to set your business and your staff up for success.
Staff the patio correctly. You don’t want to spread your servers too thin and risk customer complaints. Depending on the size of your patio, consider realistically how many servers need to be on the clock to keep a good flow. Guests are more likely to sit and sip on patios than inside the restaurant so while the staff may not turn as many tables, hopefully, they can upsell items like seasonal cocktails, seasonal beer, and appetizers to the tables that are there to stay.
If you have an additional bar outside then remember that bar has to pull from your inventory. Most likely you were only making orders for the main bars during the colder months and now you have an additional bar to set up. Don’t fall into the habit of being the bar that is, “always out of stuff,” because you were caught unprepared for the additional sales.
An easy way to stay relevant during the busy spring/summer season is to maintain a great drink and/or food menu. Grab new customers' attention or keep your regulars coming back again and again with smart menu choices.
Drink Spring Trends to Consider
Food Spring Trends to Consider